Returns & Exchanges

At X3D, we stand behind the quality of our electronics and offer a 30-day window for returns or exchanges on all original equipment. We aim to ensure your tech setup is perfect, providing a seamless process for any items that do not meet your expectations.

Return Process

• 1.
  Initiate Your Request

  Log into your X3D account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the electronics in their original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship to X3D

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the device's condition, your refund will be processed to your original payment method within 5-7 business days.